Need Assistance?
Your journey with Testament Travel is supported every step of the way. Use this guide for the fastest resolution.
1. General Inquiries & New Bookings
For new trip quotes or travel advice:
Email: support@testamenttravel.com
2. Post-Booking Support
For changes, excursions, or special requests:
Contact Your Agent: Reach out to the agent on your confirmation.
Ready Info: Have your Supplier Confirmation Number (on your invoice) available.
3. Urgent Travel Assistance (In-Progress Trips)
If you encounter issues while traveling:
Contact the Supplier: Call the airline, hotel, or cruise line’s 24/7 support found on your documents.
Contact Us: If unresolved by the supplier, call 210-781-1070.
Insurance: For medical or interruptions, call your travel insurance 24/7 hotline.
4. Technical Support & Cancellations
Website Issues: Email support@testamenttravel.com with the subject “Technical Support Request.”
Cancellations: Must be submitted in writing to support@testamenttravel.com. Supplier penalties may apply.